Setup

Configuration will vary between devices so unfortunately we cannot document them all, however the information below should help you get setup.

Not all devices will support all the config options. The important ones are in bold.

Option Value
Server sip.emf.camp (Using the IP is not supported)
Username Your SIP username
Password Your SIP password
Transport UDP
Port 5060
TLS No
SRTP No
Display Name The name assigned to your number
Auth ID Your SIP username
STUN Disabled
Keepalive Yes (SIP OPTIONS, 30 second interval)

Codecs

A “codec” is used to digitise and compress audio before sending it over IP.

We recommend enabling the following codecs where supported, maintaining the order of priority:

Codec HD* Notes
OPUS HD supported Best for WiFi / Mobile
G722 HD supported Widely supported
G711A / PCMA No HD Traditional telephony codec
G711U / PCMU No HD Traditional telephony codec
GSM No HD Used on mobile phone networks
T.38 No HD Improves fax machine reliability

* HD Voice is only available when supported end to end.

Security

VoIP devices are an attractive target to hackers, bots, and other bad actors.

  • Don’t connect a VoIP device directly to the internet, protect it behind a router / firewall.
  • If you’re running a SIP server like Asterisk make sure it’s adequately secured with a firewall, complex passwords etc.